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Pre-Sales enquiries
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| The most frequently asked questions - |
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1)
How do I manage my account ?
At Mouse to Mouse - once your account has been set up -
we pass over control of your stream to you. That means
instant activation & account changes though our easy-to-use
control panel. No need to wait for our support dept to make
these changes for you.
2) Do I have to agree to a contract?
No - we don't ask you to sign any contract.
3) What are the payment methods you accept ?
We accept payment by PayPal & Western Union*
4) Where are your servers?
Our servers are located in Europe
5) What levels of support do you offer?
Friendly human support through our automated support ticket
system. All our support technicians are avid internet
broadcasters who share your passion and can offer
expertise to you - in the rare instance that you may need
to call upon our support department for assistance.
6) What's the minimum amount I need to spend?
M2M's smallest streaming campaigns start at only $2.40
per month ! Our competitively
priced streaming solutions cater for any sized budget.
7) How long does it take to activate a server after
I've paid for it?
We offer instant activation on a variety of our most
popular streaming packages - with a simple but revolutionary pay-as-you-go streaming
system.
Simply purchase enough credit and then activate your
chosen server - whole process from start to finish - less than 5 minutes.
If the streaming plan that you want is not in our preset
popular plan list - or you want to set up a monthly subscription payment - then we
normally can get your server up and running within 8 hours of your ordered
being accepted.
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